Skip to the main content.
Featured resource

Ban the Box Guide

Our new Ban the Box Guide makes it easier than ever to decipher the patchwork of fair chance laws across the country. Check the map to quickly identify what laws apply to you.

Visit the guide ›

Verified Credentials is a leading background screening company. Since 1984, we’ve helped validate and secure relationships through the use of our comprehensive screening solutions. We offer a wide variety of background checks, verifications, and innovative screening tools.

Get to know us ›

Accredited background screening solutions

PBSA Accredited

Our accreditation confirms that our policies, processes, and employee training meet rigorous industry compliance standards.

Learn about our solutions ›

1 min read

Improper Use? Macy’s Faces Allegations of Discrimination in Background Check Policies

When completing background checks, ensuring compliance with federal, state, and local consumer reporting laws is only one consideration for an employer. Employers should also keep anti-discrimination laws in mind.

Macy’s, Inc. is currently facing allegations of discrimination against job applicants and employees with criminal records in a pending class-action lawsuit.

The complaint against Macy’s alleges the following:

      • Disparate impact discrimination in violation of both Title VII of the Civil Rights Act of 1964 and the New York City Human Rights Law – The suit claims that “Macy’s criminal history screening policies and practices, which use applicants’ and employees’ criminal histories to screen and exclude them from obtaining and/or continuing employment, have a disparate impact on Black and Latino applicants and employees and are neither job related nor consistent with business necessity.”
      • Discriminatory denial and termination of employment based on criminal history information – The complaint alleges that “Macy’s denied employment … based on … criminal history information,” and by not considering an individual’s criminal history concerning certain mitigating factors, Macy’s violated that law and the New York City Administrative Code.
      • Additional violations of the New York City Human Rights Law and Administrative Code by inquiring into applicants’ criminal histories before extending conditional offers of employment.

Of course, the allegations leveled against Macy’s remain only allegations at this stage in litigation – no wrongdoing has been established at this point. Verified Credentials will attempt to provide you with updates to this case as they become available.

The claims leveled at Macy’s in this lawsuit should serve as a reminder to employers that potential background screening suits are not limited to FCRA or other consumer reporting law violations. Any employer that uses background checks for employment purposes should take care to ensure that their background screening policies comply with anti-discrimination laws as well. If you have any questions about whether your background screening program complies with such laws, it is highly recommended that you speak with trusted legal counsel.

Washington’s New Background Check Requirements Take Effect July 2026

In July 2025, we covered Washington State’s increased regulations for employer access to criminal background checks with House Bill 1747. While the...

Read More

Connecticut Issues A 2026 Memorandum on Artificial Intelligence

The national attention drawn to guarding against the misuse of Artificial Intelligence only seems to be intensifying, and for a good reason. AI can...

Read More

E-Verify Updates for Employers: 2025-2026 Changes to Enact

If you are already required to use E-Verify, you have probably heard there have been some recent adjustments and new changes around the corner....

Read More

1 min read

Lawsuit for Employment Discrimination Allegations Moves Forward

A proposed class-action lawsuit filed against Whole Foods Market Group, Inc., Amazon.com, Inc., and Cornucopia Logistics, LLC (“Defendants”) is one...

Read More

1 min read

Macy’s Learns What’s in Store for Employers Who Engage in Discriminatory Employment Practices Using Background Report Information

Retail stores are no strangers to matters of civil rights. For decades, civil rights laws have helped keep retailers accountable for consumers’ civil...

Read More

1 min read

Anti-discrimination Suit Raised Against New York Insurance Company

If you’re an employer that uses background reports, compliance is a priority issue. Federal, state, and local consumer reporting laws are not the...

Read More